Privacy policy

PRIVACY POLICY

Last Updated: June 5 2026

NOCTRA ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and shared when you visit wearnoctra.shop or make a purchase from our store.

Information We Collect

Information You Provide

When you place an order, create an account, subscribe to marketing communications, or contact us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information

  • Order history

  • Customer support communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Website usage information

  • Referring websites

  • Cookies and tracking technologies

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Verify transactions and prevent fraud

  • Improve our website and services

  • Send order confirmations and shipping updates

  • Communicate promotional offers and marketing messages

  • Comply with legal obligations

  • Protect our business and customers

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Improve website performance

  • Analyze visitor behavior

  • Personalize shopping experiences

  • Deliver relevant advertising

You may disable cookies through your browser settings; however, some website features may not function properly.

Shopify and Third-Party Services

Our store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services.

We may share information with trusted third-party providers including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Fraud prevention providers

  • Analytics providers

  • Marketing and advertising partners

Information is shared only when necessary to operate our business and provide services.

Shop App and Advertising Services

If you use Shop Pay, Shop App, Shop Ads, or related Shopify services, your information may be processed according to Shopify's applicable privacy practices.

We may use advertising tools and analytics services to better understand customer interactions and improve marketing performance.

GDPR Rights (European Economic Area and United Kingdom)

If you are located in the European Economic Area, United Kingdom, or a jurisdiction with similar privacy laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us at noctra.shop1@gmail.com.

California Privacy Rights (CCPA/CPRA)

California residents may have the right to:

  • Know what personal information we collect

  • Request access to collected information

  • Request deletion of personal information

  • Request correction of inaccurate information

  • Limit use of sensitive personal information where applicable

  • Not be discriminated against for exercising privacy rights

To exercise your privacy rights, contact us at noctra.shop1@gmail.com.

Marketing Communications

You may opt out of receiving marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Complete transactions

  • Maintain records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting to our website.

Contact Information

NOCTRA

Email: noctra.shop1@gmail.com

Website: wearnoctra.shop

Address:
3012 McAdoo Ridge Rd
Wellsburg, WV 26070
United States